Refund policy

Non-returnable items
Certain types of items cannot be returned, like perishable goods (roasted coffee), and custom products. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on gift cards.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can contact us with any questions at hello@groundpoundcoffee.com.